Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.8
Location
7.6
Service
7.2
Dining
5.8
Guest reviews
7.8/10
based on 5 reviews
7.2
7.2/10 based on 225 reviews
John
United States of America,
February
2025
7.8/10
This hotel offers a luxurious retreat, especially with its stunning traditional Japanese onsen and incredible forest views. The spacious rooms are equipped with a king-size bed and provide a beautiful sight of the snow-laden landscape. While the buffet dining options are pricey and limited, the complimentary breakfast is a delightful experience. However, the remote location means dining choices are quite constrained.
Rooms
9.0
Our large studio room was very spacious, featuring a king-size platform bed and even two bathrooms, making it quite comfortable for our family.
Service
8.0
Although I didn't interact much with the staff, they seemed friendly and attentive. I appreciate their efforts in maintaining a relaxed atmosphere.
Location
7.0
The hotel is situated in a remote area, perfect for a peaceful getaway, but you'll definitely need a vehicle to access it from Sapporo.
Dining
5.0
While the buffet had an extensive selection, the price was rather steep. The alternative vending machine snacks were not satisfactory for dinner.
Facilities
9.0
The onsen is a highlight, offering a beautiful way to unwind while taking in nature. The mini-sledding area and swimming pool are excellent for families.
George
United States of America,
December
2024
8.2/10
This hotel offers a magical experience, especially in winter with breathtaking views of snow-covered landscapes. The onsen is a real highlight, perfect for relaxation. However, the dining options are somewhat limited, with a pricey buffet and a snack bar that didn't quite meet our expectations. Overall, it's a fantastic retreat for anyone looking to unwind in nature's beauty.
Rooms
9.0
Our studio was spacious with a king-size bed and an incredible 180-degree view.
Service
7.0
The service was decent, but we didn’t have many interactions aside from check-in.
Location
8.0
The hotel's remote location offers stunning views of the forest, making it feel like a true escape from the city.
Dining
6.0
While breakfast was good and came with a great view, the limited dining options in the evenings were disappointing.
Facilities
9.0
The onsen was fantastic, and the hotel featured family-friendly amenities like a swimming pool and mini-sledding.
Brent
United States of America,
November
2024
7.4/10
I had a wonderful experience at this hotel, especially enjoying the stunning views of the snow-covered landscape. The breakfast was fantastic, adding to the overall delight of my stay. While restaurant options were limited and a bit pricey, the onsen experience was absolutely relaxing. The rooms were spacious but could use some refreshing. Overall, it’s a great escape for those looking to unwind in nature.
Rooms
8.0
The room was a large studio with a king-size platform bed, making it very spacious compared to most hotels in Japan. However, I feel it could use a refresh.
Service
7.0
The service was generally good, but the dining options were limited; I found only two choices for dinner, which could be improved.
Location
7.0
The hotel is a bit remote from Sapporo, so a cab is necessary to get around, but that also means a serene atmosphere surrounded by nature.
Dining
6.0
The breakfast was great with beautiful views, but dinner options were quite limited and overpriced.
Facilities
9.0
The onsen was a highlight of my stay, providing a luxurious and calming experience. The swimming pool and mini-sledding area made it family-friendly.
Rick
United States of America,
October
2024
7.6/10
This hotel is a perfect getaway for those looking to relax in a beautiful natural setting. The rooms are spacious and offer amazing views of the snowy forest, making it a great spot for family activities like swimming and mini-sledding. However, dining options are limited, with a pricey buffet or a vending machine snack bar, which can be disappointing if you're not very hungry. Overall, it's an ideal retreat for anyone wanting to unwind in a luxurious onsen experience.
Rooms
9.0
Our room was a large studio with a king size platform bed and two bathrooms, providing ample space and comfort.
Service
7.0
While the dining options were limited, I found the experience at the hotel to be relaxing and focused on serenity.
Location
8.0
The hotel is remote, located deep in the forest which offers a quiet and beautiful atmosphere, but it's a bit far from Sapporo city.
Dining
5.0
The buffet was quite extravagant but on the pricey side, while the vending machine snacks left much to be desired.
Facilities
9.0
The onsen facilities are outstanding, and the pool area adds to the family-friendly attractions.
Leo
United States of America,
October
2024
8.0/10
I had a wonderful stay at this hotel during the winter. The stunning mountain views and cozy atmosphere made my time relaxing, especially when soaking in the onsen surrounded by snow. While the remote location offers peace and tranquility, it limits dining options and can be a bit pricier. Overall, it’s a fantastic getaway for anyone looking to unwind with nature.
Rooms
9.0
My studio room was spacious, featuring a king-size platform bed and a seating area with a breathtaking 180-degree view.
Service
7.0
The service was efficient and prompt, but the limited dining options were a downer, especially at dinner time.
Location
8.0
Although it's somewhat secluded from Sapporo city, the peaceful surroundings and beautiful views make it worth the journey.
Dining
7.0
The breakfast and dinner buffet were excellent with a variety of options, but the snack bar menu was disappointing.
Facilities
9.0
The hotel offers fantastic amenities, including the onsen, a pool, and a mini-sledding area which are perfect for families.
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